WellCare Announces $1.95 Million Investment in Charlotte’s Umbrella Center

WellCare, a provider of Medicaid healthcare coverage in North Carolina today announced a $1.95 million investment in Charlotte’s Umbrella Center, a comprehensive family justice center providing holistic services to those impacted by domestic violence, sexual assault, elder abuse, human trafficking and child abuse. The investment will span three years to support the development of The Umbrella Center’s future home at 4822 Albemarle Road in Charlotte, as well as provide programs and services at the facility.

“For people impacted by interpersonal violence who are seeking protection and a safe haven in the Charlotte community, The Umbrella Center will serve as a one-stop-shop to offer necessary resources and support,” said Plan President and Chief Executive Officer (CEO) of WellCare of North Carolina, Troy Hildreth. “We are proud to partner with the Centene Foundation and many other local organizations to uplift families and the Charlotte community.”

Slated to open in the summer of 2026, The Umbrella Center is an innovative public-private collaboration between Mecklenburg County, the City of Charlotte, WellCare, Pat’s Place Child Advocacy Center, who will provide comprehensive services to child victims of abuse, and Safe Alliance, who will operate the facility and offer a variety of programs and services to those impacted by domestic violence and sexual assault. Once completed, The Umbrella Center will house additional service agencies, legal services, law enforcement and healthcare providers to support individuals and families seeking asylum from domestic violence.

“Family justice centers are designed to help those impacted by interpersonal violence in their recovery and regain well-being – all in one place,” said Andrew Oliver, CEO of Pat’s Place. “Establishing and building our network in Mecklenburg County will serve hundreds of families seeking support after experiencing abuse. The Umbrella Center will provide services and resources during their time of need. We are proud to partner with WellCare of North Carolina and the Centene Foundation to deliver lasting results to the local community.”

Family justice centers like The Umbrella Center are proven national models that improve victim survival, reduce rates of violence and homicide, and are recognized as national best practices by the Department of Justice.

Domestic violence costs Charlotte-Mecklenburg nearly $50 million annually due to factors such as healthcare and criminal justice expenses, according to a 2019 study commissioned by the Jamie Kimble Foundation for Courage. The study also found that the annual mental health costs associated with domestic violence in Mecklenburg County is $6.7 million.

By investing in The Umbrella Center, WellCare and the Centene Foundation further their commitment to providing healthcare access to those affected by domestic violence and abuse, ensuring a safer and healthier future for the Charlotte community.



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